Asendia USA  

Folcroft,  PA 
United States
http://www.asendiausa.com/
  • Booth: 227

Integrated Carrier for Amazon Merchant Fulfilled Network (MFN)

Asendia USA provides Amazon sellers with discounted international postage and the opportunity to be more competitive by offering consumers the flexibility to choose the shipping level that meets their needs. Our e-commerce solutions help sellers reach more shoppers and improve customer satisfaction to generate repeat orders.

Trusted Expertise

With over 35 years of experience, Asendia USA’s solutions are developed for e-tailers selling worldwide. Located in New York, Philadelphia, Miami, Chicago, and Los Angeles, our processing facilities are close to where you do business.

Commitment to Sustainability

Your international deliveries are 100% carbon neutral with Asendia’s sustainable delivery solutions. We offset emissions caused by our international transport, including those by our partners, parcel returns, buildings, machinery, and business travel.


 Press Releases

  • PHILADELPHIA, PA — July 27, 2022 — Asendia USA is pleased to announce a joint venture with Broad Reach and Dave Mays to further strengthen and expand its service offering for US-based retailers shipping to Canada. Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada.

    Through this joint venture, majority owned by Asendia USA, Dave Mays will apply his extensive knowledge of the market to further strengthen Asendia’s infrastructure and distribution channels into Canada. Mays will be dedicated to developing industry-best technologies and services for e-commerce sellers. From digital solutions to help retailers enhance their websites, to efficient and cost-effective direct entry distribution solutions, this collaboration will make cross-border selling to Canada even easier for US retailers. Enhanced digital solutions will allow US brands to improve customer experience on their websites to better attract and retain Canadian online shoppers, while unique and reliable shipping solutions at competitive rates will help retailers’ grow sales across the border with ease.

    With Asendia USA looking to expand its existing solutions to Canada in 2022, both from the USA and globally, this joint venture is key to our strategic growth plans. Dave Mays brings a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays will work closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before. US-based online retailers that take advantage of these solutions will benefit from convenient access to operational facilities located nationwide, multiple entry points within Canada, northbound freight management and customs clearance, direct entry into the Canadian final mile network, delivery within 2 to 6 days to major points, improved transit options (expedited and standard), enhanced tracking and visibility, and more.

    With an e-commerce ecosystem that is booming, and an overwhelming majority of the population speaking English and shopping cross-border, Canada represents a tremendous and promising opportunity for US-based etailers looking to expand internationally with ease. However, shipping from the US to Canada poses its own challenges as well — like maintaining efficient deliveries across the sheer size of the country. There’s room for growth in this market and a need for more attractive solutions for retailers. To achieve this growth, the joint venture seeks to invest in additional facilities and trucking lanes, offer timely and consistent e-commerce shipping to Canada with convenient access for etailers from east to west coast USA, and ultimately expand its own presence across the border.

    “I look forward to working in collaboration with Asendia to reach new heights of excellence for US merchants shipping to Canada. I couldn’t be more motivated,” says Dave Mays, CEO of Broad Reach. “My experience and skill set perfectly compliment the current international parcel logistics network at Asendia. Together, we will help raise the bar for cross-border e-commerce from US to Canada. I’m energized to be working with a very strong team here in the USA and abroad while keeping my focus on Canada and our relentless commitment to improvement and innovation.”

    Rob DiVincenzo, CEO of Asendia USA, says, “Dave brings a unique combination of market knowledge, expertise, and experience to further drive Asendia USA’s expansion into the Canadian e-commerce market. Asendia USA is very excited to have Dave on our team and is looking forward to offering US retailers an amazing portfolio of solutions to successfully grow their business north of the border.”

    About Dave Mays

    Being a 3rd generation Californian, Dave was able to watch technology and the internet revolutionize the way the world functions in the late 90’s. Taking a year off to travel the world with a backpack in 2000, Dave returned wanting to combine this internet stimulated and rapidly harmonizing global economy with a profession. He went to work for Purolator Courier in the USA selling logistics, transportation, and shipping solutions to Canada. His last position was National Sales Manager for Mail and Parcel, covering the entire US focusing on product going into postal networks for residential deliveries.

    In 2005 Dave started Landmark Global, focusing specifically on US merchants selling their goods internationally. Global and cross border e-commerce was growing but still inefficient and costly, there were many opportunities for improvement and refinement of this exciting and emerging sector. Using technology, expertise and assembling a smarter, asset light supply chain Dave aggressively grew the business to become a market leader to Canada.

    Following the acquisition by bPost, Dave was appointed CEO of the bpost global assets including: international mail, parcel, fulfillment, and distribution services in 2014 and managed over 250 employees and over 20 offices worldwide, 12 locations in the USA and Canada, London (UK), Groningen in the Netherlands, Brussels in Belgium, Beijing, Shanghai in China, Hong Kong, Singapore, and Sydney in Australia. Dave exited the business in March of 2017 and has since been mostly retired while investing privately, consulting, and traveling.

    About Asendia USA

    Asendia USA is the US portion of Asendia, one of the world's leaders in international e-commerce and mail, specializing in the preparation and distribution of parcels and documents to more than 220 destinations across the globe.

    Asendia combines the experience and expertise of its founding companies, La Poste and Swiss Post, to provide international mail and e-commerce solutions from 17 countries worldwide. Asendia employs over 1,500 people in Europe, the UK, Asia Pacific, and the USA - a global network blended with a local presence.

    In the USA, Asendia brings its customers over three decades of experience in the international mail and parcel consolidation industry, and more than 260,000 square feet of operational space in its facilities located in New York, Philadelphia, Miami, Chicago, San Francisco, and Los Angeles. Asendia USA is one of the largest international mail consolidators for the United States Postal Service and maintains long-standing relationships with foreign postal administrations worldwide.

    Asendia USA serves a diverse customer base including internet retailers, associations, financial institutions, universities, publishers, Government institutions, direct mailers, and major corporations nationwide.

    Asendia. The world is your address.

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  • PHILADELPHIA, PA – January 4, 2022 – Asendia USA, the nation’s leader in international parcel and mail services, is pleased to announce its partnership with DPDgroup to offer US-based online retailers e-commerce parcel delivery services to Europe via the DPDgroup delivery network.

    Asendia, the joint venture between La Poste and Swiss Post, brings together logistics excellence and smart technologies to support e-commerce businesses to grow internationally. Strategically located in 17 subsidiaries worldwide, Asendia offers e-PAQ — their specialist range of international packet and parcel services designed for online retailers. As part of La Poste Groupe, Asendia and DPDgroup have come together to build a premium service level, e-PAQ Elite, powered in Europe by DPD, designed for USA retailers who are expanding into Europe.

    As Europe's largest parcel delivery network, DPDgroup is uniquely positioned to provide a flexible and user-friendly service for both etailers and online shoppers. This solution is being offered in the US as part of Asendia USA’s e-PAQ Elite service, the fastest and most comprehensive delivery experience of the Asendia e-commerce range. With e-PAQ Elite, powered in Europe by DPD, online retailers have access to delivery into the largest European e-commerce markets (France, Germany, Ireland, Netherlands, Spain, UK) in 3-5 business days. The solution is fully available and some top e-commerce brands have already been onboarded during the pilot phase.

    Both Asendia USA and DPDgroup recognize that today’s online shoppers expect rapid delivery with multiple options. Through this partnership, Asendia USA and DPDgroup help etailers give consumers the customer experience they demand. DPDgroup’s comprehensive range of services and features are meant to make life easier for both the etailer and the shopper. Among these are Predict and myDPD, two industry-first digital functionalities designed for consumers. Predict offers shoppers the benefits of advanced notifications, 1-hour window, live-tracking, delivery rescheduling, and sustainability. myDPD is a portal that consists of a website and an app and offers consignees/shoppers a unique digital experience. With myDPD, shoppers can track parcels live, manage their delivery on any device, keep up to date on every important step of delivery, receive customized messages, find assistance easily, and even rate their delivery experience.

    “This new service is a fantastic opportunity to enlarge the Asendia USA service range. The cooperation between Asendia and DPDgroup will enable US e-commerce companies to seamlessly access the DPD Predict Service from collection in the US to delivery to the overseas recipient. Our US customers will now be able to offer shoppers a faster service at a cost competitive price point,” says Robert DiVincenzo, CEO, Asendia USA.

    “We’re excited to be offering the e-PAQ Elite Powered in Europe by DPD solution which provides predictability and reliability for consumers in Europe — this is a critical expectation by shoppers as part of the final-mile delivery experience,” says John Walsh, Asendia USA’s VP of Sales for the new solution. “The DPD Predict functionality gives the recipient flexibility to manage the delivery experience at their convenience. Its goal is a successful, convenient delivery that benefits both the shipper and consignee.”

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 Products

  • Amazon MFN Integrated Carrier
    Discounted international postage and the opportunity to be more competitive by offering consumers the flexibility to choose the level of shipping that meets their needs....

  • Solutions to Reach Amazon’s International Customers

    Controlling the packaging and carrier choice for your shipments via the Amazon Merchant Fulfilled Network (MFN) can be a great way to ensure a satisfying shopping experience for your customers. As an integrated carrier for Amazon MFN shipments, Asendia USA provides sellers with discounted international postage and the opportunity to be more competitive by offering consumers the flexibility to choose the level of shipping that meets their needs.


    Our Solution

    • Significantly discounted Customs Paid at Destination (DDU) and Customs Prepaid (DDP) international shipping options
    • Access to fully-trackable solutions for international shipments
    • Approved carrier for Amazon’s 16 worldwide marketplaces, including:
      • Europe (Amazon.co.uk, Amazon.eu, Amazon.fr, Amazon.it, Amazon.es, Amazon.nl)
      • Asia-Pacific (Amazon.co.jp, Amazon.in, Amazon.com.au, Amazon.sg)
      • Middle East (Amazon.ae, Amazon.com.tr)
      • Americas (Amazon.com, Amazon.ca, Amazon.com.mx, Amazon.com.br)

    Benefits

    • Reach more consumers with the ability to sell on all of Amazon’s worldwide marketplaces
    • Improve conversion rates while simultaneously increasing margins
    • Flexibility to select the shipping solutions that meet the needs of the shopper
    • Trackable international shipping services
    • Improved customer satisfaction sure to generate repeat orders

    What our customers are saying...

    "They always provide outstanding work and we value their knowledge and patience."

    "Reliable & convenient with good response team.”


    Asendia USA's sales team are friendly and knowledgeable professionals. We aim to produce quotes quickly and provide advice where we think it could help improve results or save money. To request a quotation or to discuss your business with Asendia USA, please complete this form or visit us at Booth 227.

  • e-PAQ by Asendia: e-Commerce Solutions
    Providing your international shoppers with a choice of familiar, convenient, and affordable delivery options makes them much more likely to hit the checkout button....

  • Grow your Business Internationally with e-PAQ by Asendia

    Consumer delivery expectations vary from one country to another and from one purchase to the next. With e-PAQ by Asendia, you can offer your shoppers a choice of trusted delivery options at checkout, boosting conversions and customer satisfaction.


    Our international parcel & packet delivery solutions developed for e-tailers of all sizes selling worldwide.

    • e-PAQ Standard is a cost-effective and easy solution with worldwide coverage, for small packets with low value goods.
      • DDU solution
      • Destination: Worldwide with tracking to destination country
      • Average 3 to 10 business days

    • e-PAQ Plus is an easy ecommerce solution with worldwide coverage, and a weight/format limitation under 4.4 pounds.
      • DDU solution
      • Destination: 55 countries with delivery confirmation
      • Average 3 to 10 business days

    • e-PAQ Select offers a high-quality delivery experience in all e-commerce key destinations, based on fast and fully tracked solutions.  
      • DDU & DDP solution
      • Destination: Worldwide with final delivery confirmation
      • Average 4 to 7 business days; Express Average 3 to 5 business days

    • e-PAQ Elite Powered in Europe by DPD offers retailers a high-quality delivery service based on fast and fully-tracked solution, using the DPDgroup delivery network.
      • DDP solution
      • Destination: Europe with final delivery confirmation
      • Average 2 to 4 business days

    • e-PAQ Elite is based on the best and the quickest delivery experience.
      • DDU & DDP solution
      • Destination: Worldwide with final delivery confirmation
      • Average 2 to 3 business days

    • e-PAQ Returns provides a returns option that your international customers trust and find convenient.
      • Goods up to 66 pounds
      • Availability: Worldwide
      • Returns are consolidated in the return center and then sent back regularly as defined with the customer case by case

    What our customers are saying...

    "The team is great to work with - responsive, knowledgeable, and friendly."

    "Everyone I've ever interacted with has been really great.”


    Asendia USA's sales team are friendly and knowledgeable professionals. We aim to produce quotes quickly and provide advice where we think it could help improve results or save money. To request a quotation or to discuss your business with Asendia USA, please complete this form or visit us at Booth 227.